Medical Records Lead
Mikhail McLaughlin is the Medical Records Lead at CTMH | Doctors Hospital. A native of Cayman Brac, Mikhail joined the CTMH family in March 2018 as a Patient Accounts Coordinator in the Business Office. During his tenure as an employee, he has also served as a Collections Officer in the Accounts Receivable Department and is now responsible for the supervision of the Medical Records Team and oversight of the hospital’s file digitization project.
He has 11 years’ experience in administration, accounting, media and youth work, and has studied Business Administration at the local University College and Business Management at the University of Phoenix in Arizona. Mikhail prides himself on being a lifelong learner and aims to provide exceptional service to clients by way of a patient-centred approach to his role.
Mikhail’s interests include performing arts, real estate and travel. In his spare time, he enjoys monitoring the financial market, keeping abreast of current events and spending quality time with family. He serves as a volunteer to several community organizations and delights in sharing Caymanian culture with the many people he meets along the way.